Workplace rehabilitation

Supporting Australian businesses

For over 30 years, WorkFocus has been dedicated to helping Australian businesses by ensuring their employees’ health and well-being. With a presence in every part of the country, we have supported thousands of individuals in their journey to recovery and return to work. Our extensive experience and nationwide reach make us the trusted partner for businesses of all sizes.

We believe in the transformative power of good work. Our approach is centred around providing personalised, meaningful support that empowers your employees to achieve their fullest potential.

We demonstrate our commitment through:

Customising our services to meet the unique needs of your business and employees

Working closely with you to ensure the best outcomes, fostering a partnership built on trust

Ensuring practical solutions lead to real, measurable results

Prioritising the wellbeing of your workforce, ensuring they receive the best possible care and support

Our services

Early Intervention services

Our Early Intervention service aims to reduce the gap in returning to work through immediate action and education. Targeted at claims 0-6 weeks old, our service minimises workplace absences caused by injury, reduces the delay in returning to work, and increases employer and worker engagement in the Return-to-Work Process.

Our results are well above industry average, whether delivered face-to-face or by telephone.

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Return to Work services

Same Employer Service

Our specialised consultants conduct on-site assessments and regular reviews to assist injured workers in an early, safe, and sustainable return to their pre-injury role. We provide expert guidance to employers to support and oversee the return-to-work process.

New Employer Service

Our consultants prepare workers for alternative career opportunities through individual and group coaching, job preparation, job seeking, interview, and employability skills.

Recovery Support Services (RSS)

We establish a consistent routine with the injured worker to remain engaged with their employer and treating health practitioners. Support is also provided to employers to stay connected with their employees.

Volunteer support and work placement services

Our team collaborates with workers to source volunteering or work placements, utilising our combined resources and networks. We provide support with preparation for returning to a workplace environment and highlight the benefits of volunteering to build confidence and self-belief.

Facilitated Discussion (FD)

Delivered by a specialised mediator, Facilitated Discussion is used when workplace relationship issues or interpersonal conflicts are barriers to returning to work. This service offers a safe and supportive environment for workers to discuss issues and provides a forum for resolution.

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Assessment services

We tailor our service and recommendations to the individual through several assessments that look at the whole person. Our assessment services include:

Activities of Daily Living

Assessment to recommend tasks, equipment needs, and changes that assist with independent living and speedier rehabilitation.

Ergonomic Assessment

Workstation assessments with key recommendations to maximise comfort and efficiency.

Standardised Functional Capacity Evaluation

Assesses the injured worker’s safe physical capacity at work, determining strength, mobility, and hours of attendance.

Capacity to Earn Assessment

Determines a worker’s capacity to earn in suitable employment, comparable to their pre-injury average wage earning (PIAWE).

Small and medium employer specialists

Our SME Program is uniquely designed and delivered by experienced Injury Management Consultants to provide tailored support to small and medium-sized employers. We aim to minimise business disruption and ensure the successful rehabilitation of employees.

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