Early intervention service
A faster and sustainable return to work
For both employers and employees, the impact of workplace injury and illness can be dramatic, our Early Intervention Service aims to minimise these impacts through immediate action and education.
- Reduce the delay in returning to work
- Increase employer and worker engagement and education surrounding the return to work process

Proven results
average reduction in compensation paid on the claims
of claims referred were certified with capacity for full-time suitable duties at the completed Medical Case Conference (MCC)
of claims were provisioned with a Final Medical Certificate within 6 weeks of service completion
of claims resulted in agreeance from the employee and doctor to a suitable return to work program based on medical advice provided at the MCC
Our Early Intervention Service can be delivered face-to-face or by telephone.
Our Early Intervention Service is targeted at claims that are 0-6 weeks old and includes:
Discreet & rapid assessment
An assessment of the client by a qualified allied health professional. Includes assessment of the workplace to identify both pre-injury and suitable post injury duty requirements.
Return to Work program
The development of a tailored Return to Work Program through collaboration with the insurer, employer, client and treating parties. A report and suitable plan with clear expectations is provided to the referrer.
Education of key stakeholders
The liaison and education of all key stakeholders including the worker, supervisors and employer to ensure the clear understanding of individual roles and subsequent impact on return to work outcomes.
Case conferencing
Meeting with treating health professionals to obtain an upgrade in capacity.
Return to Work pathway
The provision of a detailed report with recommended options to facilitate return to work. Includes liaising with insurer, the employer, worker and treating parties with suitable return to work activities and timeframes recommended.

As an employer this service is really beneficial in proactive strategies for claims management and we have found that the initial service you provide assists us in reducing the overall claim and we prefer to engage with WorkFocus over other providers due to the immediate availability of your consultants. EMPLOYER
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Injury prevention and wellbeing
